Runs the feedback for SSERVI's annual science forum

Tell it the decision.It interviews the room.

Last Word asks the questions a researcher would ask, follows up on what each person actually says, and reports back whether the evidence supports the call you were about to make.

76%
Finish once they start
72%
Answer the follow-up
130
Words per person, median
Feedback Session
Recording
Exploration Science Forum 2026 · SSERVI

What areas of the Forum can be improved?

The schedule was too intense. 8am to 7pm with almost no breaks, and other meetings scheduled into the breaks that did exist.

AI Follow-up• Auto-generated

Who do you think the current schedule makes it hardest for to participate?

People from neurodiverse backgrounds. Without real breaks we have to step out and miss parts of the meeting.

Synthesizing insights...
Your bet, checked
Just now

You expected people to want a longer forum. 11 of 43 want to keep 3 days; 7 want more. The intensity complaint is an accessibility issue: add real breaks, not a day.

ContradictedCounts by person
Respondent 31 of 4376% finished

The difference

A survey collects answers.
An interview finds out why.

BeforeTraditional surveys
Follow-upthe form never asks "why?"
None
Depthone line, then a rating
"It was good"
Analysissomeone reads a spreadsheet
Weeks
The real versiona consultant runs interviews
$15-40K
AfterWith Last Word
Follow-upa second question, written for what they said
72% answer it
Depthper person, median, on a six-question survey
~130 words
Analysisa report that names the call
Same day
The real versionscoped per engagement
This is it

How it works

It interviews you first.
Then it interviews them.

Twenty minutes of setup conversation about the decision you're facing and what you expect to hear. Everything after that is built from it.

01
Step 1

The brief

You talk, it listens. What gets decided, who reads the results, and your honest bet on what people will say. It writes the questions from that, not from a template.

Generated for your event
What made this session valuable to you?
What would you change for next time?
Who should we invite to speak?
02
The magic
Step 2

The second question

Someone says the schedule was too packed. A form moves on. Last Word asks who the schedule makes it hardest for, and learns it's the neurodiverse attendees who need real breaks. That answer changed a program.

MK
"Loved the keynote but Q&A felt short"
AI FOLLOW-UP

"Would you prefer longer Q&A, or smaller breakout discussions?"

03
Step 3

The verdict

The report opens by answering your question and telling you whether your bet held. Every count is people, not responses. Every quoted follow-up is the one that was actually asked.

Your Insights Report
Top ThemeSession Format
Sentiment
88%
Actions4 recommendations

Everything included

Built for the team in the room.
Not survey experts.

On-demand insights

AI synthesizes responses into clear answers and prioritized recommendations

AI Insights Report
43 respondents · 303 answers

The Bottom Line

Keep 3 days. Fix recordings and food. Don't extend.

HIGH IMPACT

Post session recordings within 72 hours

7 of 43 raised it; 16 said conflicts are fine if they can catch up

What AI Follow-ups Uncovered

Before: "The schedule was too intense"

After: "Without real breaks, neurodiverse attendees have to step out and miss parts of the meeting"

Type it or say it

Most people type. Some talk. Both read like a conversation, and nobody can paste a chatbot into a microphone.

Voice
Text
Auto-transcribed

Share in seconds

Send a link or display a QR code. Meet people wherever they are — no app downloads.

QR codes
Shareable links

Export for stakeholders

Beautiful PDF reports ready to share, or PPTX for your next planning meeting.

PDF reports
PowerPoint
"We received six times more feedback than our previous survey. The insights report saved us weeks of analysis and the follow-up questions uncovered key themes for us to address in future forums."

Greg Schmidt

Director Emeritus, Solar System Exploration Research Virtual Institute (SSERVI)

2026 forum, 43 scientists

The director's question going in: would the community prefer a longer forum with fewer parallel sessions? The report's first line coming out: keep it three days. Eleven people said extending it would dilute the thing they love about it; seven wanted more time. The parallel sessions weren't the problem. Recordings that took two weeks to post were. One follow-up question the survey wasn't originally written to ask moved the fix from “add a day” to “post the videos faster.”

The comparison

A real study used to cost $30K and six weeks.

Now it costs a scoping call.

Traditional
Last Word
Questions
Static, same for everyone
Context-aware, adapts to answers
Follow-ups
None (or manual)
One per answer, 72% answered
Depth
"It was good"
"Post recordings within 72 hours"
Completion
Most people bail
76% finish once they start
Your hypothesis
Never recorded
Captured first, then tested
Analysis
Manual (weeks)
Same day, counts by person
Output
Spreadsheet
A verdict with the evidence

The difference between data and decisions.

For rooms where every voice counts

Twenty to five hundred people, one decision riding on what they say.

Free

Try it out

$0/ event
  • 10 respondents
  • AI follow-ups
  • Basic insights
  • PDF export
Full service

Post-Event Intelligence

For cities, institutions, and organizations making real decisions

Scoped per engagement
  • We run the engagement end to end
  • Every respondent interviewed, typed or spoken
  • Decision-grade report in days, not months
  • Defensible evidence for stakeholders

Ready to hear what people actually think?

The room has opinions.
Make sure you hear them.

Bring the decision. We bring the interviews, the follow-ups, and a report that says whether you were right.

Free for up to 10 respondents per event. No credit card required.

76%
Finish once they start
72%
Answer the follow-up
~130
Words per person, median